Description
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Condition: BRAND NEW
ISBN: 9781595629982
Year: 2007
Publisher: Gallup Press
Description:
12: The Elements of Great Managingis the long-awaited sequel to the 1999 runaway bestsellerFirst, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries,12follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small,12explains what every company needs to know about creating and sustaining employee engagement.
Condition: BRAND NEW
ISBN: 9781595629982
Year: 2007
Publisher: Gallup Press
Description:
12: The Elements of Great Managingis the long-awaited sequel to the 1999 runaway bestsellerFirst, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries,12follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small,12explains what every company needs to know about creating and sustaining employee engagement.